1. Information We Collect

TEKMS Listing Manager ("we", "our", or "us") collects information that you provide directly to us when you:

• Create an account
• Use our services
• Contact us for support
• Subscribe to our services

1.1 Account Information

When you create an account, we collect:

• Name and email address
• Password (encrypted)
• OAuth provider information (if using Google Sign-In)

1.2 Marketplace Credentials

We store your marketplace API credentials (BigCommerce, Shopify, Etsy, TikTok) using military-grade AES-256-GCM encryption. These credentials are never stored in plain text and are only accessible to you.

1.3 Product Data

We collect and store:

• Product listings you import or create
• Product metadata (names, descriptions, prices, SKUs)
• Sync status and history

1.4 Usage Information

We automatically collect:

• Usage statistics (number of products, API calls)
• Subscription tier and billing information
• Login and activity logs

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process your marketplace integrations
• Manage your subscription and billing
• Send you service-related communications
• Improve and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations

3. Data Security

We implement industry-standard security measures:

• Encryption: AES-256-GCM for API credentials
• Password Hashing: Bcrypt with 12 rounds
• Secure Transmission: SSL/TLS encryption (HTTPS)
• Database Security: Encrypted connections, access controls
• Regular Security Audits: Ongoing monitoring and updates

4. Data Sharing

We do not sell your personal information. We may share your data with:

• Service Providers: Stripe (payments), Resend (emails), database hosting
• Marketplace Platforms: When you authorize sync operations
• Legal Requirements: When required by law or to protect our rights

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and data
• Export your data
• Opt-out of marketing communications
• Withdraw consent for data processing

6. Data Retention

We retain your data:

• Account data: As long as your account is active
• Usage logs: 90 days
• Billing records: 7 years (legal requirement)
• Deleted accounts: 30 days (backup retention)

7. Cookies and Tracking

We use:

• Essential Cookies: For authentication and session management
• Analytics: To understand how you use our service
• Preferences: To remember your settings

8. Third-Party Services

Our service integrates with:

• Google OAuth for authentication
• Stripe for payment processing
• Marketplace APIs (BigCommerce, Shopify, Etsy, TikTok)
• Email service providers

These services have their own privacy policies.

9. Children's Privacy

Our service is not intended for users under 18. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

For privacy-related questions or requests, contact us at:

• Email: privacy@tekmslisting.com
• Address: [Your Business Address]

12. GDPR Compliance

For users in the European Union, we comply with GDPR requirements:

• Lawful basis for processing: Contract performance, legitimate interests
• Data Protection Officer: privacy@tekmslisting.com
• Right to lodge complaints with supervisory authorities

By using TEKMS Listing Manager, you agree to this Privacy Policy.